What We Do
Our Loyalty Commerce Ecosystem
Our loyalty commerce ecosystem gives you a single point of access to an unrivalled collection of loyalty commerce solutions. This provides your members with a huge range of both online and offline opportunities to manage, earn and redeem their currency and benefits, which is crucial when addressing the needs of today’s digitally astute customer. To help us deliver this ecosystem, we have a strategic partnership with Points International - global leaders in loyalty commerce solutions.
We have a unique and personalised approach that combines global buying power, loyalty commerce expertise and technology platforms, allowing your members to engage with the content they want, when they want, using your chosen loyalty currency. When combined with your data, be it programme, contextual or behavioural data, we can further tailor our solutions to your individual members, creating a more engaged and valuable member base.
Points provide's loyalty e-commerce and technology solutions to the world's top brands to power innovative services that drive increased loyalty programme revenue and member engagement.
With a growing network of over 50 global loyalty programmes integrated into its unique Loyalty Commerce Platform, Points offers three core private or co-branded services: its Buy, Gift and Transfer service retails loyalty points and miles directly to consumers; its Points Loyalty Wallet service offers any developer transactional access to dozens of loyalty programmes and their hundreds of millions of members via a package of APIs; and its Points Travel service helps loyalty programmes increase programme revenue from hotel bookings, and provides more opportunities for members to earn and redeem loyalty rewards more quickly.
GLOBAL BUYING POWER
We have a comprehensive global network of travel, lifestyle, insurance and assistance partners. This ensures our clients always have the right content for their programme members, regardless of where they are based in the world.
- Over 4,000 retail partnerships covering 20 markets
- Over 6,000 rewards available across 40 product categories plus travel inventory from over 400,000 hotels and 120 major airlines
- Relationships in Europe, US, Middle East, Asia-Pacific and Africa
- Dynamic marketplace with direct shipping from our global merchant network
- Part of Collinson Group and partnership with Points International
LOYALTY COMMERCE EXPERTISE
Our team of experts work closely with our clients to help continually optimise programme engagement and revenue generation. We do this for brands, right across the globe.
- Continual analysis and optimisation of performance
- Shared KPI based approach
- Expertise in merchandising, online marketing, UX and catalogue management
- Transactional based business model
- Fraud management
Our loyalty commerce solutions are built on best-in-class e-commerce technologies. This ensures the best possible member experience in a safe, online environment.
- In-house development team to support integration
- White labelled for bespoke personalisation
- Substantial investment to deliver a market leading user experience
- Ongoing product roadmap to stay market leading
ONLINE EARN MALLS
Retailer funded shopping malls that allow your loyalty programme members to earn loyalty currency through their everyday online shopping.Find out more
OFFLINE IN-STORE EARNING
Merchant funded, in-store offers allow your members to earn more of you currency through everyday shopping on the high-streetFind out more
ONLINE REDEMPTION STORES
Personalised reward platforms that allow your members to redeem their points (and cash) against a tailored inventory of the latest rewards.Find out more
ONLINE TRAVEL REDEMPTION STORES
An integrated real-time travel booking solution that gives your members access to a global inventory of travel rewards.Find out more
OFFLINE IN-STORE REDEMPTION
Offline redemption solutions that enable your members to redeem your currency instore via merchant point-of-sale devices.Find out more