Collinson Latitude | Loyalty Engagement | Loyalty Value & Customer Loyalty Management

What We Do

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EARN

Our online earn malls allow you to reward your members with loyalty currency on their everyday shopping. Be it the creation of, or an upgrade to, we can deliver you a branded online shopping mall with access to over 5,000 retailers across the globe. Helping to create loyalty commerce platforms that engages with your members and drive incremental revenue for your brand.

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REDEMPTION

Our redemption solutions enable you to create a personalised and branded reward platform for your loyalty programme members. Here your members can gain access to over 6,000 rewards and a travel agency network covering 32 major markets. Our redemption solutions help you to lower your points liability and drive incremental revenue from both currency accrual and overall engagement with your brand.

Our Approach

GLOBAL BUYING POWER

We have a comprehensive global network of merchants, retailers and travel providers. This ensures our clients always have the right content for their programme members, regardless of where they are based in the world.

  • 5,000 retail partnerships covering 14 markets
  • Over 6,000 rewards available across 40 product categories plus travel inventory from over 400,000 hotels and 120 major airlines
  • Relationships across Europe, US, Middle East and Asia-Pacific
  • Dynamic marketplace with direct shipping from our global merchant network

E-COMMERCE EXPERTISE

Our team of e-commerce experts work closely with our clients to help continually optimise programme engagement and revenue generation. We do this for brands, right across the globe.

  • Continual analysis and optimisation of performance
  • Shared KPI based approach
  • Expertise in merchandising, online marketing, user experience and partnerships
  • Transactional based business model

TECHNOLOGY PLATFORMS

Our earn and redemption solutions are built on best-in-class e-commerce technologies. This ensures the best possible member experience in a safe, online environment.

  • In-house development team to support integration
  • White labelled for bespoke personalisation
  • Investment to deliver market leading user experience
  • Ongoing product roadmap to stay market-leading

OUR SOLUTIONS

EARN SOLUTIONS

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EARN MALLS

Earn loyalty currency through your everyday online shopping

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REDEMPTION SOLUTIONS

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REDEMPTION STORES

Spend loyalty currency against a personalised inventory of rewards

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TRAVEL REDEMPTIONS

Spend loyalty currency against a personalised inventory of travel rewards

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