News Bites

Collinson Latitude calls on the travel industry to re-ignite customer engagement As 2012 shapes up to be a competitive year for companies in the travel industry, Collinson Latitude, a global provider of incremental revenue products, is calling on airlines and hotels to re-ignite their loyalty programmes to reflect changes in consumer behaviour. Read more > 01.02.2012
Collinson Latitude calls for mobile operators to anticipate customers' needs and offer real value Collinson Latitude, a global provider of incremental revenue, membership and loyalty products, is calling on mobile operators to capitalise on their customer data insights by delivering reward programmes that better anticipate customer needs. Read more > 13.01.2012
The Collinson Group chairman Colin Evans wins lifetime achievement award Colin Evans, chairman of The Collinson Group, has been awarded the ‘Loyalty Lifetime Achievement Mega Award’ at the prestigious 2011 Travel Mega Awards in Miami. Read more > 08.12.2011
Low-cost carriers should embrace loyalty, says Collinson Latitude Collinson Latitude, a global provider of incremental revenue and membership products, is arguing today, on the eve of the Mega Event 2011 travel industry summit, that loyalty programmes are fully compatible with the low-cost carrier (LCC) business model, and that loyalty is a vital part of differentiation for the coming generation of LCCs. Read more > 29.11.2011
New Collinson Latitude survey shows the future for travel industry ancillary revenues A new survey from Collinson Latitude, a global provider of incremental revenue and membership products, reveals many travel industry businesses anticipate a change in ancillary revenue strategies next year, with more emphasis on up-selling and cross-selling. Read more > 28.11.2011
Collinson Latitude calls for travel industry to reignite loyalty programmes Collinson Latitude, a global provider of incremental revenue products, is calling on the travel industry to embrace evolving technologies and reignite their loyalty programmes. Travel industry loyalty reward programmes have seen a 31% decline in active participation since 2007. On average, only a third of loyalty programme members regularly redeem their loyalty currency, leaving many customers cold to their brand’s programme. Read more > 24.11.2011
Collinson Latitude launches new reward platform to payment card issuers in the Middle East Collinson Latitude, the leading global provider of revenue products and services, has launched a new reward platform to enable credit card issuers to reward customers for shopping online with bonus points or cash-back. Read more > 17.10.2011
Collinson Latitude launches autumn travel newsletter - Is it time for a new look? Collinson Latitude have launched the third edition of their quarterly travel newsletter. Re-named R2, the newsletter discusses hot topics in the airline and hotel industry - including the misunderstood concept of 'ancillary revenue'. Read more > 06.10.2011
Banks : Time to restore consumer confidence As the global economy continues to falter – with recent events denting confidence in both financial institutions and governments – are banks doing enough to restore consumer confidence and re-establish a rapport with their customers? Mark Jones discusses the threats and identifies potential solutions Read more > 05.10.2011
Collinson Latitude calls for airlines and hotels to focus on value to drive engagement As the travel market becomes increasingly competitive, and therefore loyalty becomes ever more important, Collinson Latitude is calling on airlines and hotels to act fast or risk losing vital customers. Read more > 22.09.2011

Collinson Latitude calls on the travel industry to re-ignite customer engagement

As 2012 shapes up to be a competitive year for companies in the travel industry, Collinson Latitude, a global provider of incremental revenue products, is calling on airlines and hotels to re-ignite their loyalty programmes to reflect changes in consumer behaviour.

01.02.2012

Collinson Latitude calls for mobile operators to anticipate customers' needs and offer real value

Collinson Latitude, a global provider of incremental revenue, membership and loyalty products, is calling on mobile operators to capitalise on their customer data insights by delivering reward programmes that better anticipate customer needs.

13.01.2012

The Collinson Group chairman Colin Evans wins lifetime achievement award

Colin Evans, chairman of The Collinson Group, has been awarded the ‘Loyalty Lifetime Achievement Mega Award’ at the prestigious 2011 Travel Mega Awards in Miami.

08.12.2011

Low-cost carriers should embrace loyalty, says Collinson Latitude

Collinson Latitude, a global provider of incremental revenue and membership products, is arguing today, on the eve of the Mega Event 2011 travel industry summit, that loyalty programmes are fully compatible with the low-cost carrier (LCC) business model, and that loyalty is a vital part of differentiation for the coming generation of LCCs.

29.11.2011

New Collinson Latitude survey shows the future for travel industry ancillary revenues

A new survey from Collinson Latitude, a global provider of incremental revenue and membership products, reveals many travel industry businesses anticipate a change in ancillary revenue strategies next year, with more emphasis on up-selling and cross-selling.

28.11.2011

Collinson Latitude calls for travel industry to reignite loyalty programmes

Collinson Latitude, a global provider of incremental revenue products, is calling on the travel industry to embrace evolving technologies and reignite their loyalty programmes. Travel industry loyalty reward programmes have seen a 31% decline in active participation since 2007. On average, only a third of loyalty programme members regularly redeem their loyalty currency, leaving many customers cold to their brand’s programme.

24.11.2011

Collinson Latitude launches new reward platform to payment card issuers in the Middle East

Collinson Latitude, the leading global provider of revenue products and services, has launched a new reward platform to enable credit card issuers to reward customers for shopping online with bonus points or cash-back.

17.10.2011

Collinson Latitude launches autumn travel newsletter - Is it time for a new look?

Collinson Latitude have launched the third edition of their quarterly travel newsletter. Re-named R2, the newsletter discusses hot topics in the airline and hotel industry - including the misunderstood concept of 'ancillary revenue'.

06.10.2011

Banks : Time to restore consumer confidence

As the global economy continues to falter – with recent events denting confidence in both financial institutions and governments – are banks doing enough to restore consumer confidence and re-establish a rapport with their customers? Mark Jones discusses the threats and identifies potential solutions

05.10.2011

Collinson Latitude calls for airlines and hotels to focus on value to drive engagement

As the travel market becomes increasingly competitive, and therefore loyalty becomes ever more important, Collinson Latitude is calling on airlines and hotels to act fast or risk losing vital customers.

22.09.2011