Drive Loyalty

Latitude Expertise

Give your customers more choice in how they are rewarded, enhance their interaction with you and encourage them to stay loyal by increasing their engagement with your brand.

It has been proven many times over that rewarding loyalty increases the profitability of your customers. By setting your brand apart, you can retain customers and revitalise existing loyalty programmes that encourage regular customer interaction. To make sure that you have the full range of loyalty products at your disposal, Collinson Latitude has established an integrated programme management solution with global earning, redemption, benefits and promotional capability.

This scaleable solution can be easily incorporated into your own brand and will enrich the experience you provide for your customers. It offers them more ways to earn loyalty points or miles - and the opportunity to spend their points on highly desirable products and services.

This flexible platform will:

  • Increase customer engagement
  • Enhance your profits
  • Drive insight

To complement our membership packages we also offer revenue driving membership packages and motivating, engaging promotional products – two more ways to improve the overall profitability of your customers.

Sector Insights

Value added Services - taking loyalty to the limit

It is no secret that rewarding loyalty increases the profitability of your customers and sets your brand apart from the competition, no matter what sector you are in.

The Collinson Group has 20 years experience of developing and fine tuning products that have made us world leaders in the loyalty market.

We recently completed a revenue generation research study, click here for the overall results

Take off with Collinson Latitude loyalty

Long standing relationships with over 30 airlines globally mean that we truly understand the challenges carriers are currently facing.

This, together with our in-depth knowledge and expertise in loyalty programme management has enabled us to provide innovative ways to increase airline loyalty. We offer ways to encourage interaction from customers, reduce loyalty liability and generate ancillary revenue for airlines and low-cost carriers the world over.

We recently completed a revenue generation for airlines research study, click here for the results

Success Stories

Collinson Latitude launched ShopAndEarn™ and created a real competitive advantage for Velocity Rewards - a market first for Australia and New Zealand.

Members can earn Velocity points by shopping with top brands such as Apple, Dell and eBay - while tracking technology delivers real-time data on their behaviour.

Collinson Latitude™ - loyalty that will pay off

Working in partnership with leading financial services organisations for over 20 years, The Collinson Group has delivered strategies that drive customer value and incremental revenue for some of the world’s leading banking brands.

Strategies that include unique customer value propositions – encouraging activation and further usage from account and credit card portfolios.

We recently completed a revenue generation for financial services research study, click here for the results

Success Story

Our sister company, ICLP, developed an annual programme of premium cardholder merchant offers and benefits for Visa’s CEMEA region. This included a mix of annual and tactical offers with flexible redemption methods, both online and in-store.

Collinson Latitude™ - for loyalty with hospitality

A heritage of working with and delivering customer loyalty products and marketing services for leading global hotel brands provides us with a unique vision on hospitality.

A vision that enables us to continue to deliver unique value propositions for the sector, helping to maximise ancillary revenue potential for hotel groups.

We recently completed a revenue generation for hotels research study, click here for the results

Success Stories

  • Provided a full suite of loyalty marketing services covering over 6,550 hotel properties
  • Developed new brand identity and managed a global rebranding campaign for Wyndham Hotels
  • Results: A huge 65% increase in enrolments outside North America

Collinson Latitude™ - will take you further

Over 20 years experience in providing compelling loyalty products and services has given us a first-hand understanding of the travel market.

The value added products and services we offer will deliver increased customer engagement and new channels of revenue. Enabling you to strengthen long term relationships with the customer and gain a greater share of your customers' travel spend.

We recently completed a revenue generation for travel companies research study, click here for the results

Success Story - AsiaMiles

Take a look at a recent success story where we worked with Asia Miles to develop the leading travel rewards programme in Asia

 

Products