Placing customer retention at the heart of business growth
Hear from top customer retention specialists and marketing experts who will provide crucial insight to engender loyalty and retention in your business:
Janet Titterton - Business Planning Director from Collinson Latitude
Discover effective ways of 'Increasing the value proposition to your customers' and learn:
- How to offer value based products and services, beyond your core offering
- Generate additional revenue from existing customers
- Complement your brand and build profitable and engaging relationships
Leading experts including Marks & Spencer, 02 and Credit Suisse will be sharing how to:
- Design and deliver the right customer experience for the right customer to optimise retention levels
- Plan relevant communications at each touch point that create engaging, trust-based and profitable customer relationships
- Align your acquisition strategy with your retention strategy to ensure you are managing customer relationships profitably through their full lifecycle
Find out more about the event >
We look forward to meeting you at the Customer Retention Conference